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Frequently asked questions

‘have you tried turning it off and on again?’

How long does it take to build a website?

The length of time it takes to build a website is dependent on the individual project. However, a basic website can take between 2 – 4 weeks to be up and running, while a comprehensive website may take between 12 – 16+ weeks. In each case, our Project Manager will keep you informed from the outset and will always work towards launching the website within the agreed deadline.

What is the cost of a website?

Rolfe Media’s website solutions start from as little as £495, each depending on the amount of time it takes for us to design and develop a custom-made website, which meets the needs of your business. We always recommend using products, which are most suited to your requirements and are the most cost-effective to meet your budget.

What is a Content Management System (CMS)?

A Content Management System (CMS) is an intuitive, web-based publishing tool, which allows non-technical staff to go into your website and manage the site, making any changes necessary from an internet-enabled computer. Our CMS is a WYSIWYG (What You See Is What You Get) Editor, which makes it really easy to update information on the site. To control the look of the content, the user is able to edit the website content, together with managing the site’s navigational layout and structure. All changes are made via a normal web browser, so no specialist software is required. Rolfe Media’s CMS is user-friendly. We provide training, together with a manual, so each client is able to use our CMS efficiently after his/her website is launched.

Will I know enough to be able to update the content on my own website?

Rolfe Media offers a complementary CMS training session and provides each client with a CMS manual, it is expected that you will reach the expected level of competency to update your website quickly and easily. However, we are always available via phone or email so you can rely on our help and support.

If I decide that I don't want to update my own website, can Rolfe Media do it for me?

Of course, we can! We will provide you with a range of Maintenance Plans to suit both your business and budget requirements, so that you can be sure your website will reflect a new and fresh look, with the most up-to-date content on your site.

Do I need to purchase my own website domain name?

No. However, you will need to select the domain name which is right for your business and then, Rolfe Media will do the rest for you. Our design and development solutions include the registration of a .com domain name for 1 year, which is then configured to work with your website.

What if I already have my own domain name?

Our team will transfer your domain name to your new Rolfe Media website completely free-of-charge.

What happens to my domain name and/or email, if I cancel my service with you at any time?

The domain name within your Rolfe Media account is registered in your name, so if you decide to cancel your account with us, you are free to transfer your domain name to another provider. Regarding your email addresses, you will need to reconfigure them within the new server’s settings.

Can you advise me on using graphics relevant to my business?

Yes. Rolfe Media design team can source and purchase professional images to be used on your website.

How can you help me to promote my website?

Rolfe Media positions our design principles with the accepted benchmarks for Search Engine Optimisation (SEO). This means that all our solutions include full keyword, metatag administration and page title tools to enhance the probability of a conducive search engine ranking for our clients’ websites. If you wish to further promote your website, our team can discuss with you an online digital marketing and/or social marketing strategy to promote your business to a wider range audience, if necessary – whatever best suits your business and budget requirements.

What are the payment terms for the design and development of my website?

Rolfe Media operates default payment terms, which are 50% deposit, 40% main build and 10% on completion.

What are the payment terms for the hosting of my website?

Rolfe Media offers Standard Shared Hosting on our dedicated server, starting from £10 per month.

Website Design

Here at Rolfe Media our expert team of developers create responsive, SEO friendly websites.

SEO Services

SEO services that offer a noticeable and effective presence in the search engine, leading to an increase in customers and sales.

Social Media Management

An effective social media strategy can help you grow your business while maintaining your social presence

Copywriting

SEO copy-writing service designed and written to be found in search engines

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